The event organiser takes responsibility for the event and its quality. In the event of cancellation or postponement of the event, the organiser is responsible for deciding on the return of tickets and refunds and is liable for refunds and damages. Tickets are non-exchangeable and non-refundable (including non-attendance). The ticket distributor is acting only as an independent agent and is not liable for refunds or damages. Refunds must be requested from the event organiser. For more information on ticket refunds, please refer to the "Consumer Policy" here.