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If you are not satisfied with goods or services purchased on our website, you can submit your request or claim to State Consumer Rights Protection Authority (Vilnius str. 25, 01402 Vilnius, e-mail tarnyba@vvtat.lt, ph. 8 5 262 67 51, fax. (8 5) 279 1466, www.vvtat.lt, its' district units - http://www.vvtat.lt/index.php?470187665) or fill out an application form on EGS platform http://ec.europa.eu/odr/